Seasonal Retail Commission Sales Associate - Fine Jewelry, Yakima Valley Mall
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex and create welcoming, comfortable, and valued shopping experiences. You use product knowledge about precious metals, gemstones, and luxury brands to educate customers and help them select items that suit their tastes, preferences, and budgets. You build client relationships through consultative selling, genuine hospitality, and use of the clientele program. The role includes meeting sales goals, promoting loyalty and warranty programs, supporting inventory and fulfillment activities and special events, and ensuring the security, accuracy, and presentation of merchandise. You work with the team to achieve sales goals and uphold operational excellence in the Fine Jewelry department. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. The posting identifies the position as seasonal.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules or procedures in English.
- Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
Responsibilities
- Provide exceptional, personalized customer service and help customers select fine jewelry and watches.
- Use product knowledge to educate customers about precious metals, gemstones, luxury brands, and product options.
- Build lasting client relationships through consultative selling, hospitality, and clienteling tools.
- Meet and surpass sales goals, including Client and Protection plan goals.
- Promote loyalty benefits, warranty programs, and credit accounts.
- Support inventory, fulfillment, replenishment, merchandise moves, and special events.
- Maintain the security, accuracy, organization, and presentation of merchandise and the sales floor.
- Update signs and pricing and help ensure stock is properly processed, stored, presented, and replenished.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Participate in vendor training, events, and ongoing product education.
- Collaborate with colleagues to support customers, communities, and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
