Retail Sales Associate, Fairlane Town Center - Part Time
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and inspire loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers, build relationships through friendly conversations, and maintain the sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves. They share loyalty-program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and continually learn and improve to contribute to individual and store results. This is a part-time position at Macy’s Fairlane Town Center. Part-time colleagues are typically scheduled 12–24 hours per week. All schedules include weekend shifts; hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability and motivation to meet daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders as required.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Deliver personalized customer service and recommendations by understanding customer needs and connecting customers with appropriate products and services.
- Engage customers with a warm welcome and build customer relationships through friendly, personal conversations.
- Work toward daily sales goals and store results through customer engagement and effective selling behaviors.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and thank customers at the end of their visit.
- Collaborate with and support teammates to serve customers and communities.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
