Retail Sales Associate, St Charles Town Center - Part Time

Macy's • Waldorf, MD

7d

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with suitable products and services. Through product knowledge, warmth, and customer engagement, you build trust, meet sales goals, and encourage loyalty. You also help maintain a clean, organized, and inviting shopping environment.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers, build personal connections, share loyalty program benefits, complete the shopping experience with a sincere thank-you, and support teammates through honesty, care, and collaboration.

The position is part-time. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. All schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. No education or prior experience is required.

Requirements

• No education or prior experience required.
• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to use electronic devices.
• Ability to stand or walk around the store or department for at least two consecutive hours.
• Frequent use of computers and handheld electronic equipment.
• Ability to lift and move items weighing up to 30 pounds.
• Ability to perform reaching, including above eye level, stooping, kneeling, crouching, and climbing ladders.
• Ability to communicate with customers virtually, by phone, and in person.
• Ability to use point-of-sale technology and applications to assist with selling and fulfilling customer orders.

Responsibilities

• Greet and connect with customers in a friendly, genuine way and support a positive customer experience.
• Ask questions to identify customer needs and recommend relevant products, new arrivals, and other merchandise.
• Offer customers options and solutions to complete sales.
• Close out the customer’s shopping journey by celebrating purchases and sharing in their excitement.
• Learn store products, services, loyalty programs, and sales systems to help customers and suggest additional items.
• Maintain department recovery standards, including the selling floor and fitting rooms.
• Ensure merchandise is presented optimally, pricing is accurate, and markdowns are processed promptly and accurately.
• Support a clean, organized, and inviting shopping space.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Collaborate with colleagues to support customers, achieve sales goals, and deliver store results.
• Maintain regular, dependable attendance and punctuality.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed