Retail Sales Associate, St Charles Town Center - Part Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about each customer’s needs, provide personalized recommendations, and connect customers with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers, build personal connections, share loyalty program benefits, and work collaboratively with teammates to provide strong service and achieve individual and store results. This is a part-time position at the St Charles Town Center. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- No education or experience is required.
- Flexible availability for days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Comfort using electronic devices.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Good understanding of the products being sold and ability to guide customers based on their needs and product features and choices.
- Comfort communicating with customers virtually, by phone, and in person.
- Ability to build customer relationships, achieve sales goals, and participate in pre-selling and sales-boosting events.
- Ability to use point-of-sale technology and applications to support selling and customer order fulfillment.
- Self-driven in maintaining product knowledge, following trends, and completing training through Macy’s educational resources.
- Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
- Ability to collaborate with the broader team to drive sales and deliver the customer experience.
- Ability to stand or walk around the store or department for prolonged periods of at least two consecutive hours.
- Frequent use of computers and handheld electronic equipment.
- Ability to lift and move items weighing up to 30 lbs.
- Ability to move constantly, stand, reach with arms and hands, stoop, kneel, crouch, climb ladders, and perform reaching above eye level; color vision is also required.
Responsibilities
- Greet and connect with customers in a friendly, genuine way, showing appreciation for their business and care for their experience.
- Ask questions to identify customer needs and recommend relevant products, new arrivals, and other merchandise.
- Offer customers options and solutions to complete sales.
- Close out customers’ shopping journeys by celebrating their purchases and sharing in their excitement.
- Learn store products, services, loyalty programs, and sales systems to help customers find what they need and suggest additional items.
- Maintain department recovery standards, including the selling floor and fitting rooms.
- Maintain merchandise presentation, ensure pricing accuracy, and process markdowns accurately and promptly.
- Contribute to an accepting and respectful environment and build authentic connections with colleagues, customers, and communities.
- Review sales goals and stay informed about new arrivals, best-selling items, trends, and promotions.
- Work with teammates to support customers and achieve individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
