Seasonal Retail Sales and Recovery Associate, St Charles Town Center
About The Position
As a Retail Sales and Recovery Associate, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. Through a friendly, approachable manner and consistent service, you support customers and help your team achieve sales goals. At the start of the day, you prepare the sales floor, review goals, new arrivals, top sellers, and promotions, and stay informed and ready to assist customers. During the day, you welcome customers, have friendly and personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. You share loyalty program benefits, ensure customers have what they need, and provide a sincere, appreciative closing to each interaction. Colleagues support one another with honesty, care, and collaboration, take pride in their work, and strive to improve and contribute to individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week. This role is identified as seasonal.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and adaptable to changing priorities.
- Be able to work independently and contribute to team dynamics.
- Be comfortable handling electronic devices.
- Meet the physical requirements of talking, lifting, frequent movement, standing, and reaching with arms and hands.
- Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Prepare and maintain a clean, organized, customer-ready sales floor.
- Maintain merchandise displays and tidy fitting rooms.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations that encourage them to return.
- Recover the sales floor and fitting rooms throughout the day.
- Update signs and pricing and support merchandise moves as needed.
- Share the benefits of the Loyalty program and ensure customers have what they need.
- Support coworkers through honest, caring, collaborative teamwork.
- Work toward sales goals, take pride in the work, and learn from colleagues to contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
