Retail Sales Associate, Short Pump Town Center - Part Time

Macy's•Richmond, VA

2d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You work on the sales floor and in fitting rooms, using product knowledge and customer engagement to build trust, meet sales goals, and encourage customer loyalty. The role also includes maintaining a clean, organized, inviting, and shoppable space.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort meeting daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

Welcome customers and create friendly, personal conversations to build customer relationships.
Understand customer needs and offer personalized product and service recommendations.
Use product knowledge, current trends, promotions, and smart selling behaviors to engage and educate customers.
Work toward sales goals and performance targets.
Share the benefits of the Loyalty program and ensure customers have what they need before concluding interactions.
Maintain the sales floor and fitting rooms by recovering merchandise and keeping the space clean, organized, and shoppable.
Update signs and pricing and support merchandise moves as needed.
Collaborate with and support colleagues to serve customers and achieve individual and store results.
Review sales goals and learn about new arrivals and top-selling items.
Process register transactions and use handheld equipment and other technology as needed.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice