Retail Sales Associate, Town Center - Full Time
About The Position
As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You help keep the shopping environment clean, organized, and inviting. Daily activities include preparing the sales floor, learning about new arrivals, popular items, trends, and promotions, engaging customers, recovering the sales floor and fitting rooms, updating signs and pricing, and assisting with merchandise moves. You share loyalty program benefits, ensure customers have what they need, and collaborate with colleagues to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Hours depend on business needs and colleague availability, and schedules include weekend shifts.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and to process register transactions.
Responsibilities
- Welcome customers and create friendly, personalized conversations to build customer relationships.
- Understand customers’ needs and recommend suitable products and services.
- Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Collaborate with and support colleagues to serve customers and communities and achieve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
