Retail Receiving Support Associate, Chandler Fashion Center - Full Time
About The Position
The Retail Receiving Support Associate, also known as a Receiving or Back of House colleague, supports store operations, maintains inventory accuracy, and contributes to a smooth customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering curbside orders; monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time; and helping maintain efficient stockroom and sales-floor operations. The associate also greets customers, listens to and resolves issues, and handles curbside order delivery with care. Daily work may include tagging items, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, supporting merchandise moves, completing orders, and preparing the team for the next day. Colleagues are expected to work collaboratively, provide genuine hospitality, support sales goals, and contribute to customer satisfaction and store results. This is a full-time role. Full-time colleagues are typically scheduled for 30 or more hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability is required for days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and restock merchandise while maintaining inventory accuracy.
- Pick, pack, and retrieve customer orders from back-of-house storage.
- Monitor alerts and help ensure Buy Online Pickup In-Store orders are ready on time.
- Deliver orders curbside and provide helpful customer service.
- Greet customers, listen to their needs, and resolve issues.
- Maintain a shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, restocking, and supporting merchandise moves.
- Organize the stockroom, complete orders, and prepare the team for the next day's operations.
- Collaborate with colleagues, contribute to sales goals, and support store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
