Retail Sales Associate, Chandler Fashion Center - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role also involves maintaining a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions. They welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, explain loyalty program benefits, and help customers complete their visit. The position emphasizes teamwork, collaboration, ongoing learning, and achieving individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move continuously, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Provide personalized customer service and recommendations based on customers’ needs.
- Engage customers, build relationships, and use product knowledge and smart selling behaviors to achieve sales goals.
- Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
- Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise and supporting merchandise moves.
- Update signs and pricing as needed.
- Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
- Collaborate with and support teammates to serve customers and communities.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
- Continue learning and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
