Sales Advisor - Chandler Fashion Center

Warby Parker•Chandler, AZ
•Onsite

About The Position

Warby Parker is seeking a Sales Advisor to provide excellent customer service and represent the company’s values and brand philosophy in a retail setting. Advisors contribute to store success through customer interactions, process improvement ideas, and special projects. The role involves helping customers enjoy shopping for glasses through product knowledge, style advice, and attentive service, while supporting an inclusive and collaborative team culture. The posting describes benefits for both full-time and part-time employees. It does not specify which employment schedule applies to this particular position.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to adapt and solve problems proactively, including in unexpected situations.
  • Ability to work positively as part of a team and lead by example.
  • Effective communication skills with a variety of people.
  • Organization, attentiveness, and attention to detail.
  • Energy, initiative, and an entrepreneurial spirit.
  • Interest in fashion and technology.
  • Not listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide wonderful service to customers.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of the team and customers and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health, vision, and dental insurance (full-time employees).
  • Life and AD&D insurance (full-time employees).
  • Paid sick leave (full-time and part-time employees; details vary by location and employee type).
  • Paid holidays (full-time employees).
  • Vacation days (full-time employees).
  • 401(k) retirement savings plan (full-time employees).
  • Parental leave, including for non-birthing parents (full-time employees).
  • Short-term disability (full-time employees).
  • Employee Stock Purchase Plan (full-time and part-time employees).
  • Employee Assistance Program (full-time and part-time employees).
  • Bereavement support (full-time employees).
  • Optical education reimbursement (full-time employees).
  • Free eyewear (full-time and part-time employees).
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