Store Manager - Chandler Fashion Center

The Children's Place•Chandler, AZ

2d•Onsite

About The Position

The Store Manager leads store teams to drive sales and brand loyalty, set expectations, provide exceptional customer service, and recruit and develop retail talent. The role has full accountability for the store’s key financial results and overall leadership and development, building an independent, high-performing team dedicated to achieving results and supporting brand strategies.

Requirements

High school diploma or equivalent.
At least 5 years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity.
Excellent customer engagement, talent development, visual presentation, and operational skills.
Strategic mindset.
Proven ability to select high-performing talent.
Effective communication skills, including facilitating and presenting programs, processes, and concepts.
Ability to inspire and motivate a store team.
Ability to understand and interpret moderately complex financial reports.
Broad knowledge of the retail landscape.
Ability to plan and execute strategies.
Adaptability and flexibility in response to changing priorities.
Excellent time management, planning, and organization skills.
Fiscal responsibility.
Proficiency in Microsoft Office.
Ability to adapt to and learn internal applications.
Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 lbs.

Nice To Haves

Bachelor’s degree.

Responsibilities

Recruit, interview, hire, develop, and retain high-performing talent for store and district positions.
Develop future leaders and build a talent succession plan through internal development and external networking.
Create and maintain a diverse, high-performing team through selection, development, and motivation.
Communicate goals and monitor team members’ progress against key business metrics.
Coach, mentor, and direct accountabilities to meet store and company goals.
Assess performance and provide feedback or take appropriate action within the performance management cycle.
Model and encourage exceptional customer service on the sales floor.
Inspire associates to build brand loyalty and create a positive environment for internal and external customers.
Set a positive example and maintain high standards throughout the store while protecting brand integrity.
Represent the company professionally and positively.
Create and manage schedules to meet business needs, maximize staffing, drive profitability, and leverage payroll.
Train associates and monitor compliance with company standard operating procedures.
Plan and execute floor sets efficiently in accordance with brand guidelines, encouraging collaboration among team members.
Use the Leader on Duty program to influence associate behaviors, improve the shopping experience, and drive sales results.
Manage merchandise presentation, signage, and display standards.
Protect company assets by ensuring adherence to Loss Prevention procedures.