JD Store Management - Chandler Fashion Center, Chandler, AZ

JD Sports Fashion•Chandler, AZ
•Onsite

About The Position

JD Finish Line is hiring management team members to manage daily store operations, lead and develop a high-performing team, and deliver exceptional customer experiences. The role includes responsibility for store sales and profitability, merchandise and inventory management, visual merchandising, budgets and expenses, customer service, compliance, local marketing, and community relationships. Managers are expected to identify opportunities to improve operations and perform additional duties and projects as required. The posting covers Assistant Store Manager and Supervisor positions. Assistant Store Managers must have open availability to support store opening and closing and work a minimum standard week of five days, averaging 44 hours, with increased hours during peak sales periods. Supervisors must be available for opening and closing hours, have at least five days of availability, and work a minimum standard of 30 hours per week. All management team members must be available on weekends and holidays. The position is in a moderately noisy retail setting and requires prolonged standing, stocking and handling merchandise, and other physical tasks. Applicants must be at least 18 years old and have a high school diploma or GED, or an equivalent combination of education and experience. The company may require movement to other locations within its network based on operational needs and career growth.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, with a track record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for customer service and creating memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • Assistant Store Manager: open availability, including mornings, days, and nights needed to open and close the store; minimum standard work week of five days and average standard work week of 44 hours, with increased hours during peak sales periods.
  • Supervisor: availability during mornings, days, and nights needed to open and close the store; availability at least five days per week and minimum standard work week of 30 hours.
  • All management: availability on weekends and holidays; punctuality and regular attendance consistent with company policy; reliable transportation.
  • Must speak, read, and write English sufficiently to communicate with customers, supervise staff, and perform business-related mathematics and understand corporate sales reports.
  • May be required to move to different locations within the company network based on operational needs and career growth.
  • Must be at least 18 years old.
  • High school diploma or GED equivalent, or equivalent combination of education and experience.
  • Ability to meet the physical demands of the role, including prolonged standing; stooping, kneeling, reaching, pulling, and climbing ladders or stairs; regularly lifting 5–25 pounds, with higher weights possible in certain circumstances; and good vision, including color differentiation.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred.

Responsibilities

  • Recruit, train, and develop team members; foster a positive work environment, set clear goals, and provide ongoing feedback.
  • Deliver a strong customer experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets and expenses and analyze sales data to improve performance and revenue growth.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits
  • Retirement plans
  • Employee discounts
  • Professional development and opportunities for career advancement
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