Fashion Advisor

CHANEL•Atlanta, GA
•$27 - $31•Onsite

About The Position

CHANEL is seeking a Fashion Advisor in Atlanta with a passion for client service and expertise in fashion. The role provides a consistently superior level of service while increasing client conversion and retention, driving business revenue, and inspiring brand loyalty. The Fashion Advisor works alongside a diverse sales team and reports to the Boutique’s leadership. This is a full-time, in-store and in-person Front of House Fashion position. The role requires a flexible schedule, including late nights, weekends, and some holidays, and the ability to lift 15 lbs. The anticipated hourly rate is $27 to $31. Base salary is one component of total compensation; additional compensation, benefits, and perks may also be included.

Requirements

  • Minimum 3 years of related experience.
  • Minimum High School Diploma.
  • Ability to thrive in a team environment and work collaboratively.
  • Understanding of and passion for client experience.
  • Excellent communication skills.
  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
  • Curiosity and desire to learn and grow professionally within the world of CHANEL.
  • Ability to lift 15 lbs.
  • Flexible schedule with the ability to work late nights, weekends, and some holidays.
  • Full-time in-store and in-person presence required to support client sales and service.

Nice To Haves

  • Foreign language skills are preferred but not required.

Responsibilities

  • Develop new customers by converting walk-in traffic to clients and brand ambassadors, creating energy, excitement, and desire around the product and brand.
  • Optimize the client experience by providing prompt, professional, warm, and courteous service.
  • Build genuine relationships with clients through thoughtful and consistent outreach.
  • Demonstrate a can-do attitude and consistently exceed client expectations.
  • Receive repairs and consistently follow up with clients regarding repairs and alterations.

Benefits

  • Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
  • Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com Membership.
  • Paid time off policies including vacation, holiday, sick, and volunteer days.
  • 401K and other incentives.
  • Healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts for health care and dependent care, Health Savings Account, and Employee Assistance Program.
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
  • Employees are encouraged to take annual time off to volunteer through CHANEL Community; CHANEL matches employee donations to select charitable organizations.
  • In-house onboarding and leadership development programs, coaching, and online and live career development classes, subject to eligibility and company modification.
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