Fashion Advisor, Orlando

Chanel•Orlando, FL

10d

About The Position

CHANEL is seeking a Fashion Advisor in Orlando who is passionate about client service and knowledgeable about fashion. The role provides a consistently superior level of service while supporting client conversion and retention, business revenue, and brand loyalty. The Fashion Advisor works alongside a diverse sales team and reports to the boutique’s leadership. The position focuses on developing new customers, creating an engaging experience around CHANEL products and the brand, and building genuine client relationships through thoughtful, consistent outreach. It also includes receiving repairs and following up with clients about repairs and alterations. Candidates should be service-minded, collaborative, eager to learn, and interested in the history, products, and cultural initiatives of the House of CHANEL. The anticipated hourly rate is $29.00–$33.00. Base salary is one component of total compensation; additional compensation, benefits, and perks may also be included. Benefits and perks are dependent on eligibility and subject to modification by CHANEL.

Requirements

Minimum 3 years of related experience.
Minimum high school diploma.
Ability to lift 15 lbs.
Ability to work a flexible schedule, including late nights, weekends, and some holidays.
Ability to thrive in a team environment and work collaboratively.
Understanding of and passion for client experience.
Excellent communication skills.
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.

Nice To Haves

Foreign language skills are preferred but not required.

Responsibilities

Develop new customers by converting walk-in traffic into clients and brand ambassadors, creating energy, excitement, and desire around CHANEL products and the brand.
Optimize the client experience by providing prompt, professional, warm, and courteous service.
Build genuine client relationships through thoughtful and consistent outreach.
Demonstrate a can-do attitude, raise service standards, and consistently exceed client expectations.
Receive repairs and follow up consistently with clients regarding repairs and alterations.

Benefits

Flexible time and hybrid work options.
Wellbeing resources, including dedicated paid time off for wellbeing, a two-week August office closure, Wellbeing Days in Retail, and a wellbeing fund.
Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com membership.
Paid time off policies covering vacation, holidays, sick leave, and volunteer days.
401(k), pension, and other incentives.
Healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, flexible spending accounts for health care and dependent care, a health savings account, and an employee assistance program.
Life insurance, accidental death and dismemberment coverage, short- and long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
Employee Resource Groups that are voluntary, open to all, and employee-led.
Annual time off to volunteer through CHANEL Community and matching of employee donations to select charitable organizations.
Career and leadership development support, including onboarding, custom leadership programs, coaching, and online and live classes.