Fashion Advisor, Saks, Atlanta

Chanel • Atlanta, GA

6d • Onsite

About The Position

CHANEL is seeking a Fashion Advisor for its Saks location in Atlanta. The role provides a superior level of client service while increasing conversion and retention, driving business revenue, and inspiring brand loyalty. The Fashion Advisor works alongside a diverse sales team and reports to the Boutique’s leadership. The position requires full-time, in-store, in-person presence to support client sales and service.

Requirements

• Minimum 3 years of related experience.
• Minimum high school diploma.
• Ability to thrive in a team environment and work collaboratively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Ability to lift 15 lbs.
• Flexible schedule, including availability to work late nights, weekends, and some holidays.
• Ability to work full-time in-store and in-person.

Nice To Haves

• Foreign language skills are preferred but not required.

Responsibilities

• Develop new customers by converting walk-in traffic into clients and brand ambassadors, creating energy and desire around the product and brand.
• Optimize the client experience by providing prompt, professional, warm, and courteous service.
• Build genuine client relationships through thoughtful and consistent outreach.
• Demonstrate a can-do attitude and consistently exceed client expectations.
• Accept repairs and follow up with clients regarding repairs and alterations.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com Membership.
• Paid time off, including vacation, holiday, sick, and volunteer days.
• 401(k) and other incentives.
• Healthcare offerings including medical, dental, vision, virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking.
• Employee Resource Groups.
• Annual time off for volunteering through CHANEL Community and matching of employee donations to select charitable organizations.
• In-house onboarding and leadership development, coaching, and career-building learning programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED