Fashion Advisor, Orlando

CHANEL•Orlando, FL

12d•$29 - $33

About The Position

CHANEL is seeking a Fashion Advisor in Orlando who is passionate about client service and knowledgeable about fashion. The role provides a consistently superior client experience while supporting conversion, client retention, revenue growth, and brand loyalty. The Fashion Advisor works with a diverse sales team and reports to the Boutique’s leadership. The position involves developing new customers, providing warm and professional service, building client relationships through outreach, exceeding client expectations, and handling repairs and alterations follow-up. Candidates should be collaborative, service-minded, communicative, and eager to learn and grow within CHANEL. The role requires at least three years of related experience, a high school diploma, the ability to lift 15 pounds, and a flexible schedule that includes late nights, weekends, and some holidays. The anticipated hourly rate is $29.00 to $33.00. Benefits and perks are subject to eligibility and may be modified by CHANEL.

Requirements

Minimum 3 years of related experience.
Minimum high school diploma.
Ability to lift 15 lbs.
Ability to work a flexible schedule, including late nights, weekends, and some holidays.
Ability to thrive in a team environment and work collaboratively.
Understanding of and passion for client experience.
Excellent communication skills.
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
Curiosity and desire to learn and grow professionally within the world of CHANEL.

Nice To Haves

Foreign language skills are preferred but not required.

Responsibilities

Develop new customers by converting walk-in traffic into clients and brand ambassadors, creating energy and desire around the product and brand.
Provide clients with prompt, professional, warm, and courteous service.
Build genuine client relationships through thoughtful and consistent outreach.
Maintain a can-do attitude, raise service standards, and consistently exceed client expectations.
Accept repairs and follow up consistently with clients regarding repairs and alterations.

Benefits

Flexible time and hybrid work options.
Dedicated paid time off for wellbeing, including a 2-week August Office Closure and Wellbeing Days in Retail, and a wellbeing fund.
Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com Membership.
Paid time off including vacation, holiday, sick, and volunteer days.
401K, pension, and other incentives.
Healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts for Health Care and Dependent Care, Health Savings Account, and Employee Assistance Program.
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
Employees are encouraged to take time off annually to volunteer through CHANEL Community.
CHANEL matches employee donations to select charitable organizations.
In-house onboarding support, leadership development programs, coaching, and online and live career-development classes.