Seasonal Beauty Advisor - Lancome, Fashion Valley
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you serve as a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences by combining product knowledge, genuine hospitality, and a passion for beauty. You educate customers, demonstrate products, provide tailored consultations that may include makeup application and skincare recommendations, and introduce products and innovations suited to customers’ needs and style. You build lasting customer relationships and grow a loyal client base through consistent follow-up, virtual outreach, and personalized service, with the goals of exceeding customer expectations and achieving sales targets. You help maintain an organized, shoppable counter and sales floor, stay informed about products, trends, promotions, and sales goals, and collaborate with colleagues to deliver strong individual and store results. The role requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The posting identifies this position as seasonal.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Provide tailored beauty consultations, expert advice, product demonstrations, makeup application, and skincare recommendations.
- Educate customers about beauty products, including their benefits and use, and recommend items and innovations suited to their needs and style.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Meet and surpass daily sales goals by delivering exceptional service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
- Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Support teammates through honest, caring collaboration and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
