Seasonal Beauty Advisor - Lancome, Baybrook
About The Position
The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a beauty expert who creates personalized and inspiring customer experiences while building confidence and driving sales. The role involves offering expert advice, product demonstrations, tailored consultations that may include makeup application and skincare recommendations, and education on beauty products and trends. The advisor builds and manages a loyal client base through consistent follow-up, virtual outreach, and personalized service to exceed customer expectations and sales goals. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. They welcome customers, build relationships through personal conversations, maintain an organized and shoppable counter and sales floor, refresh signage and pricing, and assist with merchandise moves. They share loyalty program benefits, support teammates, and work toward individual and store results. The position requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week. This position is seasonal.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Offer expert beauty advice and tailored consultations, including product demonstrations, makeup application, and skincare recommendations.
- Educate customers about beauty products, their benefits and use, current trends, new items, and product innovations.
- Build and manage customer relationships and a loyal client base through follow-up, virtual outreach, and personalized service.
- Achieve and surpass daily sales goals by delivering exceptional customer service.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
- Share loyalty program benefits and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer engagement.
- Support colleagues through honesty, care, and collaboration.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
