Seasonal Beauty Advisor - Lancome, Manassas
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you serve as a trusted beauty expert and help customers enjoy personalized, inspiring shopping experiences. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and information about trends, new products, and innovations. You build and manage customer relationships through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and achieve sales goals. You help maintain an organized, shoppable counter and sales floor, stay informed about sales goals, arrivals, products, trends, and promotions, and contribute to a welcoming and collaborative team environment. The role requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts; hours depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week, and part-time colleagues for 12–24 hours per week.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools.
Responsibilities
- Deliver personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining beauty products and their benefits.
- Provide product advice and tailored consultations, including makeup application and skincare recommendations when appropriate.
- Develop and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Meet and surpass sales goals through exceptional customer service and product knowledge.
- Acquire new customers by opening credit accounts and explaining loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
- Use point-of-sale technology and digital tools to complete transactions and support the shopping experience.
- Keep the counter and sales floor clean, organized, and shoppable; refresh signage and pricing and assist with merchandise moves as needed.
- Greet customers warmly, build rapport, share loyalty benefits, ensure customers have what they need, and thank them sincerely.
- Support colleagues through honest, caring, and collaborative teamwork and contribute to ongoing learning and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
