Seasonal Beauty Advisor - Lancome, Roosevelt
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert who helps customers with beauty products and creates personalized, inspiring shopping experiences that build confidence and drive sales. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and information on new products and beauty trends. You build and manage customer relationships through follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and achieve sales goals. You help prepare and maintain the sales floor, learn about new arrivals, top-selling products, trends, and promotions, and create friendly, personal customer interactions. You maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves. You share loyalty program benefits, support colleagues, and continually develop your skills to contribute to individual and store results. The role requires flexible availability for days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week; this posting does not specify the position’s scheduled hours.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers to perform job functions.
- Ability to meet the physical requirements of the role, including talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Offer personalized beauty consultations, product recommendations, demonstrations, makeup application, and skincare guidance.
- Educate customers about beauty products, including their benefits and use, and keep current on product launches and trends.
- Build customer relationships and a loyal client base through follow-up, virtual outreach, and personalized service.
- Meet and surpass daily sales goals and drive client loyalty.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Support teammates through honest, caring, and collaborative service.
- Review sales goals and stay informed about new arrivals, top-selling items, promotions, and trends.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
