Seasonal Beauty Advisor - Lancome, Brandon

Macy's•Brandon, FL
•$15 - $22•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, provide product advice and demonstrations, and offer tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of current trends to introduce products and innovations suited to customers’ needs and style. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and achieve sales goals. The role combines hospitality, beauty expertise, and product knowledge to help customers feel confident and cared for. Daily work includes preparing and maintaining a clean, organized, shoppable sales floor; reviewing sales goals and learning about new arrivals, best sellers, trends, and promotions; welcoming and engaging customers; maintaining counters and sales-floor displays; refreshing signage and pricing; assisting with merchandise moves; communicating loyalty-program benefits; and supporting colleagues through collaboration and continuous learning. This seasonal position requires availability for days, evenings, weekends, and holidays. Schedules include weekend shifts and depend on business needs and colleague availability. The posting states that full-time colleagues typically work 30 or more hours per week and part-time colleagues typically work 12–24 hours per week, but does not specify the schedule classification for this position.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Provide personalized beauty consultations, product advice, demonstrations, makeup application, and skincare recommendations.
  • Educate customers about beauty products, including their benefits and use, and recommend products suited to individual needs and style.
  • Build customer relationships and grow a loyal client base through follow-up, virtual outreach, and personalized service.
  • Achieve and surpass daily sales goals by delivering exceptional customer service.
  • Acquire new customers by opening credit accounts and explaining loyalty benefits.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and stay informed through ongoing training and vendor education.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
  • Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Review sales goals and stay current on new arrivals, best-selling items, trends, and promotions.
  • Support teammates through honesty, care, and collaboration, and learn from others to improve individual and store results.
  • Provide dependable attendance and punctuality, greet customers warmly, and complete customer interactions with a sincere thank-you.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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