Seasonal Beauty Advisor - Lancome, Wolfchase
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences by offering product guidance, demonstrations, tailored consultations, makeup application, and skincare recommendations. You use your product knowledge and awareness of trends to introduce customers to products suited to their needs and style. You also build and manage customer relationships through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding expectations and achieving sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident and cared for. Daily work includes preparing and maintaining the sales floor, engaging and educating customers, maintaining the beauty counter, updating signage and pricing, supporting merchandise moves, promoting loyalty benefits, and collaborating with colleagues.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Offer expert beauty advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations.
- Build customer relationships and grow a loyal client base through follow-up, virtual outreach, and personalized service.
- Stay informed about product knowledge, trends, new arrivals, top-selling items, promotions, and product launches.
- Welcome customers and create friendly, personal conversations that build lasting relationships.
- Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Promote loyalty program benefits and acquire new customers by opening credit accounts.
- Meet and surpass sales goals through exceptional service and participation in sales events.
- Use clienteling tools, point-of-sale technology, and digital tools to promote offers, process transactions, and enhance the shopping experience.
- Support colleagues through honest, caring, and collaborative teamwork.
- Participate in ongoing training and vendor education.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
