Seasonal Beauty Advisor - Lancome, Imperial Valley

Macy's•El Centro, CA
•$17 - $24

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert who creates personalized and inspiring beauty shopping experiences. You offer expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build and manage customer relationships through follow-up, virtual outreach, and personalized service while working to exceed expectations and achieve sales goals. The role also involves preparing and maintaining the sales floor, learning about new arrivals, best sellers, promotions, and trends, and collaborating with colleagues to support customers and store results. Seasonal position; schedules include weekend shifts and may include days, evenings, and holidays. Hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to use point-of-sale technology and digital tools.

Responsibilities

  • Provide personalized beauty consultations, product recommendations, demonstrations, makeup application, and skincare advice.
  • Build customer relationships and a loyal client base through follow-up, virtual outreach, and personalized service.
  • Achieve and exceed sales goals while delivering exceptional customer service.
  • Acquire new customers by opening credit accounts and explaining loyalty program benefits.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
  • Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
  • Welcome customers, support colleagues, and help ensure customers have what they need before they leave.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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