Retail Sales Associate - Womens Shoes, River Oaks Center - Full Time
About The Position
As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The role is not limited to cashier duties; it also includes maintaining a clean, organized, inviting, and shoppable sales floor and fitting rooms. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and keeping the sales floor ready for customers. They welcome customers, build relationships through friendly conversations, recover sales-floor and fitting-room areas, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and continually learn and improve to achieve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as regular and dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to handle electronic devices and technology.
- Ability to talk, lift, move, stand, reach with arms and hands, and stand for at least two consecutive hours.
- Ability to lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
- Willingness to pursue sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
Responsibilities
- Deliver personalized customer service and product recommendations through warm, engaging conversations.
- Drive sales performance and meet daily sales goals through customer engagement and effective selling behaviors.
- Acquire new customers by opening credit accounts and communicating loyalty program benefits.
- Learn about new arrivals, top-selling products, trends, and promotions to help customers confidently.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Complete customer transactions using register and other technology, and provide a sincere, helpful checkout experience.
- Collaborate with and support colleagues to serve customers and communities and achieve individual and store results.
- Maintain regular, dependable attendance and punctuality while meeting schedule requirements.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
