Retail Sales Associate - Womens Shoes, Westland - Full Time

Macy's • Hialeah, FL

1d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with suitable products and services, and build trust and loyalty while working toward sales goals. The role includes helping maintain a clean, organized, inviting shopping environment and supporting customers throughout their visit. It is more than a cashier position and involves working with colleagues to deliver strong individual and store results.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability and willingness to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
• Ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Welcome customers, engage in friendly and personal conversations, understand their needs, and recommend relevant products and services.
• Work toward daily sales goals by engaging customers and using effective selling behaviors.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Learn about new arrivals, top-selling items, current trends, promotions, and sales goals.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Help customers complete their purchases, ensure they have what they need, and thank them for shopping.
• Collaborate with and support colleagues to serve customers and achieve individual and store results.
• Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed