Retail Sales Associate - Womens Shoes, Fayette Mall - Full Time
About The Position
As a Retail Selling Colleague in women’s shoes, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, provide personalized recommendations, connect them with suitable products and services, and use product knowledge and customer engagement to achieve sales goals and build loyalty. The role is centered on customer service and selling rather than cashiering alone. You help keep the sales floor and fitting rooms clean, organized, and inviting. You prepare for the day by reviewing sales goals and learning about new arrivals, popular items, trends, and promotions. During customer interactions, you offer a warm welcome, build relationships, and share information about the store’s loyalty program. You also maintain merchandise presentation, update signs and prices, assist with merchandise moves, and work collaboratively with colleagues. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability for days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to pursue sales goals and engage customers in selling activities.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Provide warm, personalized customer service and product recommendations.
- Engage customers and use effective selling behaviors to meet daily sales goals and store results.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Learn about new arrivals, top-selling products, current trends, and promotions.
- Maintain clean, organized, and shoppable sales floors and fitting rooms by recovering merchandise.
- Update signs and pricing and support merchandise moves as needed.
- Help customers complete their shopping experience and thank them sincerely.
- Collaborate with and support colleagues to serve customers and the community.
- Use electronic devices, handheld equipment, and cash registers to process transactions.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program, including mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
