Retail Sales Associate - Womens Shoes, North Star Mall - Full Time
About The Position
As a Retail Selling Colleague in the Women's Shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The role includes maintaining a clean, organized, and inviting sales floor and fitting-room area, beyond cashiering duties. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best sellers, and staying informed about trends and promotions. They welcome customers, build relationships through personal conversations, maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and provide a courteous close to each interaction. Teamwork, continuous learning, and achieving individual and store results are also important parts of the role. This full-time position is at North Star Mall. Full-time colleagues are typically scheduled for 30 or more hours per week, with schedules dependent on business needs and availability. Weekend shifts are required; availability for days, evenings, weekends, and holidays is expected. The position involves frequent customer and colleague interaction, use of electronic devices and register technology, and physical tasks including standing, moving, lifting, reaching, and climbing ladders.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability and motivation to meet daily sales goals.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and build relationships through warm, personal conversations.
- Understand customer needs and provide personalized product and service recommendations.
- Drive sales performance and meet daily sales goals through customer engagement and selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty-program benefits.
- Stay informed about sales goals, new arrivals, best-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Complete register transactions and use handheld equipment and other technology as needed.
- Help customers complete their shopping experience with a sincere thank-you and attentive service.
- Collaborate with and support colleagues to serve customers and communities.
- Learn and improve continually to contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
