Retail Sales Associate - Womens Shoes, Cumberland Mall - Full Time

Macy's•Atlanta, GA

4d•$16 - $20•Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, connect them with suitable products and services, and use product knowledge and thoughtful engagement to build trust, meet sales goals, and encourage customer loyalty. The role includes helping maintain a clean, organized, inviting, and shoppable sales floor and fitting-room area. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, best-selling products, trends, and promotions, and ensuring the sales floor is ready for customers. During customer interactions, they offer a warm welcome and personal assistance. They also recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and provide a courteous checkout and farewell. Teamwork, honesty, care, collaboration, and continuous learning support individual and store results. This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week; actual hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays. The role involves frequent use of computers and other technology, including handheld equipment and cash registers, as well as physical activity such as standing, moving, lifting, reaching, and climbing ladders.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to work toward daily sales goals.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Deliver personalized customer service and product recommendations, using selling behaviors to achieve sales goals and build customer loyalty.
Prepare for the day by reviewing sales goals and learning about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Update signs and pricing and support merchandise moves as needed.
Share loyalty-program benefits, ensure customers have what they need, and provide a sincere and courteous farewell.
Collaborate with colleagues and contribute to individual and store results through teamwork and continuous learning.
Process register transactions and use handheld equipment and other technology as needed.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice