Retail Sales Associate - Womens Shoes, Westmoreland Mall - Full Time

Macy's • Greensburg, PA

7d • Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-driven selling with genuine hospitality to create personalized shopping experiences. You learn about customers’ needs, recommend products and services, build trust, meet sales goals, and encourage customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they engage customers in friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, help customers complete their purchases, and provide a sincere farewell.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Macy’s describes the environment as dynamic and inclusive and offers competitive pay and benefits.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Engage customers with genuine hospitality and personalized recommendations.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Work toward daily sales goals and contribute to individual and store results.
• Learn about new arrivals, top-selling items, current trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, and shoppable.
• Recover the floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Help customers complete purchases and end interactions with a sincere thank-you.
• Collaborate with colleagues to serve customers and support the store.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed