Retail Sales Associate - Womens Shoes, Millenia - Full Time
About The Position
As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create memorable customer experiences. You learn what customers need, provide personalized recommendations, and connect them with suitable products and services. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. The role also involves keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and collaborate with teammates to provide good service and achieve individual and store results. This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work independently and as part of a team, adapt to changing priorities, and show resourcefulness.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Understand customer needs and offer personalized product and service recommendations.
- Drive sales performance, meet daily sales goals, and use effective selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable; recover the floor and support merchandise moves.
- Update signs and pricing as needed.
- Ensure customers have what they need and end interactions with a sincere thank-you.
- Collaborate with and support teammates to serve customers and communities.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
