Retail Sales Associate - Womens Shoes, Dadeland - Full Time

Macy's•Miami, FL

21h•$16 - $20

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about each customer’s needs, provide personalized recommendations, and connect customers with relevant products and services. You use warmth, product knowledge, and customer engagement to build trust, meet sales goals, and inspire loyalty. The role also includes maintaining a clean, organized, and inviting shopping space, and goes beyond cashiering to focus on selling, teamwork, and customer experience. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build personal relationships, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere, personal checkout experience. Colleagues support one another and continually work to improve their performance and contribute to individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to pursue new customer acquisition, meet daily sales goals, and share loyalty benefits.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Deliver personalized customer service and product recommendations through genuine hospitality and customer engagement.
Build customer relationships and encourage repeat visits.
Work toward daily sales goals and contribute to individual and store results.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Review sales goals, new arrivals, best-selling items, trends, and promotions to prepare for customer interactions.
Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
Ensure customers have what they need and provide a sincere, personal closing to each interaction.
Collaborate with and support colleagues.
Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice