Retail Sales Associate - Womens Shoes, Domain - Full Time

Macy's • Austin, TX

1d • Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help maintain a clean, organized, and inviting shopping space.

At the start of the day, colleagues prepare the sales floor, review sales goals, and learn about new arrivals, top-selling items, trends, and promotions. During the day, they welcome customers, build personal connections, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and work to improve their individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability and willingness to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Deliver personalized customer service and product recommendations through genuine hospitality and customer engagement.
• Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Learn about new arrivals, top-selling items, trends, and promotions to engage, educate, and sell with confidence.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Ensure customers have what they need and conclude interactions with a sincere thank-you.
• Collaborate with colleagues and support individual and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed