Retail Sales Associate - Womens Shoes, Domain - Full Time
About The Position
As a Retail Selling Colleague in women’s shoes, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through customer engagement, product knowledge, and effective selling behaviors, you work toward sales goals, build trust, and encourage loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and work collaboratively with teammates to serve customers and achieve individual and store results. The role requires availability for days, evenings, weekends, and holidays, with regular and dependable attendance. Full-time colleagues are typically scheduled for 30 or more hours per week; schedules depend on business needs and colleague availability. The position involves frequent use of computers and other technology, including handheld equipment and a cash register.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals and acquire customers by opening credit accounts and sharing loyalty benefits.
- Resourcefulness, adaptability to changing priorities, and ability to work independently as well as with a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Provide genuine, personalized customer service and product recommendations.
- Engage customers and use effective selling behaviors to achieve sales goals and targets.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Learn about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable; recover the floor, update signs and pricing, and support merchandise moves.
- Ensure customers have what they need and conclude interactions with a sincere thank-you.
- Collaborate with colleagues to serve customers and communities and achieve individual and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
