Retail Sales Associate - Womens Shoes, Fashion Valley - Full Time
About The Position
As a Retail Selling Colleague in Macy’s women’s shoes department, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, share product and service information, and build trust and loyalty while working toward sales goals. The role includes helping customers on the sales floor and in fitting rooms, acquiring new customers by opening credit accounts, and sharing loyalty program benefits. You also maintain a clean, organized, and inviting shopping space by recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. Colleagues work collaboratively and strive to improve their individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work independently and adapt to changing priorities while contributing to team dynamics.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Understand customer needs and provide personalized product and service recommendations.
- Use product knowledge, awareness of new arrivals, trends, and promotions, and smart selling behaviors to achieve sales goals.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Ensure customers have what they need and conclude interactions with a sincere thank-you.
- Collaborate with colleagues and support one another in serving customers and communities.
- Review sales goals and learn about new arrivals and top-selling items.
- Use electronic devices and technology to perform job functions and process register transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
