Retail Sales Associate - Womens Shoes, Crabtree Valley Mall - Full Time
About The Position
As a Retail Selling Colleague in the Women's Shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You identify customers’ needs, provide personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular products, and staying current on trends and promotions. They welcome customers, build relationships through friendly conversations, maintain merchandise presentation by recovering floors and fitting rooms, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, help customers complete their purchases, and collaborate with teammates to improve customer service and store results. This is a full-time position at the Crabtree Valley Mall. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Availability for days, evenings, weekends, and holidays is required.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goals and engage in selling activities.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers and provide friendly, personalized service and product recommendations.
- Build customer relationships and support customer loyalty through attentive engagement.
- Work toward daily sales goals and use effective selling behaviors to drive results.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Assist customers through their purchases and provide a sincere, helpful checkout experience.
- Collaborate with colleagues and support an inclusive, customer-focused team environment.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
