Retail Sales Associate - Womens Shoes, Dayton Mall - Full Time

Macy's • Dayton, OH

15h • $15 - $20 • Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The position includes helping maintain a clean, organized, and inviting shopping space.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to handle electronic devices.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Nice To Haves

• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.

Responsibilities

• Welcome customers and create friendly, personal conversations that help build customer relationships.
• Understand customer needs and provide personalized product and service recommendations.
• Work toward daily sales goals and use customer engagement and selling behaviors to drive results.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Keep sales floors and fitting rooms clean, organized, recovered, and shoppable.
• Update signs and pricing and support merchandise moves as needed.
• Learn about new arrivals, top-selling items, trends, and promotions.
• Help customers complete their purchases and end interactions with a sincere thank-you.
• Support teammates through honest, caring collaboration and contribute to individual and store results.
• Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed