Retail Sales Associate - Womens Shoes, Southlake Mall - GA - Full Time
About The Position
As a Retail Selling Colleague in the Women's Shoes department, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with suitable products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role involves more than cashiering: customer service is central to the work. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying current on trends and promotions. They welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, explain loyalty benefits, and collaborate with coworkers to achieve individual and store results. This position requires flexible availability for days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week, with schedules dependent on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules or procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Engage customers, understand their needs, and provide personalized product and service recommendations.
- Use product knowledge, customer engagement, and smart selling behaviors to meet sales goals.
- Build customer relationships and encourage repeat visits and loyalty.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Prepare for shifts by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms.
- Update signs and pricing and support merchandise moves as needed.
- Complete customer interactions with appropriate assistance and a sincere thank-you.
- Collaborate with colleagues to serve customers and communities and achieve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
