Retail Sales Associate - Womens Shoes, Woodlands Mall - Full Time
About The Position
As a Retail Selling Colleague in the Women's Shoes department, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers' needs, offer personalized product and service recommendations, build trust, meet sales targets, and encourage customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, popular products, trends, and promotions, and engage customers through warm, personal conversations. They recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and provide a sincere, helpful checkout experience. Teamwork, honesty, care, collaboration, and continual learning contribute to individual and store results. The position requires flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week; schedules depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Engage customers with a warm welcome and personal conversations to understand their needs and build lasting relationships.
- Offer personalized recommendations and connect customers with relevant products and services.
- Drive sales performance, meet daily sales goals, and use effective selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Learn about new arrivals, popular products, trends, and promotions to inform and assist customers.
- Keep the sales floor and fitting rooms clean, recovered, organized, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Complete customer interactions with helpful service, including sharing loyalty benefits and offering a sincere thank-you.
- Collaborate with and support teammates to serve customers and the community.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
