Seasonal Retail Sales Associate - Womens Shoes, Fashion Valley
About The Position
As a Retail Selling Colleague in Women’s Shoes, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and use product knowledge and friendly service to build trust, meet sales goals, and encourage loyalty. The role is focused on customer engagement and selling, rather than simply operating a cash register. You help keep the sales floor and fitting rooms clean, organized, and inviting. You review sales goals, learn about new arrivals, popular items, trends, and promotions, and maintain a shoppable environment by recovering merchandise, updating signs and pricing, and supporting merchandise moves. You also share loyalty-program benefits and ensure customers leave with what they need and a sincere thank-you. The position requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Macy’s describes a dynamic, inclusive work environment and offers competitive pay and benefits.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales-goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations to build customer relationships.
- Understand customer needs and provide personalized product recommendations and information about products and services.
- Drive sales performance, work toward daily sales goals, and use effective selling behaviors.
- Learn about new arrivals, top-selling items, trends, and current promotions.
- Keep the sales floor and fitting rooms clean, organized, and ready for customers by recovering the floor and supporting merchandise moves.
- Update signs and pricing as needed.
- Share the benefits of the Loyalty program and ensure customers have what they need before leaving.
- Provide a sincere thank-you and, where appropriate, walk the package around to the customer.
- Collaborate with and support teammates with honesty, care, and a focus on customer service.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
