Seasonal Retail Sales Associate - Womens Shoes, Wolfchase
About The Position
As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create excellent shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling products, and keeping current on trends and promotions. They welcome customers and build relationships through friendly, personal conversations. Throughout the day, they maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction. Team members support one another and work to improve individual and store results. This is a seasonal position in the Womens Shoes department at Macy’s Wolfchase. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The posting describes both full-time and part-time scheduling norms but does not specify which applies to this role.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Understand customer needs and provide personalized product and service recommendations.
- Engage customers and use effective selling behaviors to achieve sales goals.
- Build customer relationships, trust, and loyalty through warm, personalized service.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable.
- Update signs and pricing and support merchandise moves.
- Share loyalty program benefits and ensure customers have what they need before they leave.
- Collaborate with and support colleagues to serve customers and achieve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
