Seasonal Retail Sales Associate - Womens Shoes, Oakridge

Macy's•San Jose, CA

8h•$18 - $22

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine goal-oriented selling with genuine hospitality to create standout customer experiences. You learn customers’ needs, provide personalized recommendations, connect them with products and services, and use product knowledge and a personal approach to build trust, meet sales goals, and encourage loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers, build relationships through friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and collaborate with coworkers to support customer and store results. The position requires flexible availability for days, evenings, weekends, and holidays. Full-time colleagues typically work 30 or more hours per week, while part-time colleagues typically work 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The job requires frequent movement and standing, lifting, reaching, and using computers and other technology, including handheld equipment and a cash register.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

Welcome customers and create friendly, personalized conversations that build customer relationships.
Understand customer needs and offer product and service recommendations using product knowledge.
Work toward daily sales goals through customer engagement and effective selling behaviors.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Maintain clean, organized, and shoppable sales-floor and fitting-room spaces.
Recover the sales floor, update signs and pricing, and support merchandise moves as needed.
Share loyalty-program benefits, ensure customers have what they need, and provide a sincere thank-you at the end of each interaction.
Support teammates with honesty, care, and collaboration to help achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice