Seasonal Retail Sales Associate - Womens Shoes, Chandler Fashion Center

Macy's•Chandler, AZ

13h•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable customer experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. You work toward sales goals through customer engagement and smart selling behaviors, building trust and encouraging loyalty. The role includes more than cashiering: you help maintain a clean, organized, inviting shopping space and support customers on the sales floor and in fitting rooms. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top sellers, and staying informed about trends and promotions. During the day, they welcome customers, build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Teamwork, ongoing learning, and efforts to achieve individual and store results are central to the role. The position requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts; hours depend on business needs and colleague availability. The posting identifies this position as seasonal. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Understand customers’ needs and provide personalized product and service recommendations.
Engage customers and use effective selling behaviors to meet sales goals and build customer loyalty.
Welcome customers and create friendly, personal conversations and relationships.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits and ensure customers have what they need before completing their visit.
Use register and handheld equipment to perform job functions and process transactions.
Collaborate with colleagues and support one another in serving customers and communities.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice