About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and use product knowledge and customer engagement to achieve selling goals and build loyalty. The role includes helping maintain a clean, organized, inviting, and shoppable sales floor, including merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customers’ needs and provide personalized product and service recommendations.
  • Meet sales goals through customer engagement and effective selling behaviors.
  • Share information about products, new arrivals, trends, promotions, and the Loyalty program.
  • Keep the sales floor clean, organized, inviting, and prepared for customers.
  • Merchandise new receipts; process damages, testers, and selected merchandise for vendor returns; update signs and pricing; and support merchandise moves.
  • Help customers complete their visits with everything they need and offer a sincere thank-you.
  • Collaborate with colleagues and support a positive team environment.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service