About The Position

As a Retail Selling Colleague in the women’s shoes department, you blend results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, connect them with suitable products and services, and use product knowledge and customer engagement to achieve sales goals and inspire loyalty. The role also includes maintaining a clean, organized, inviting, and shoppable sales floor and fitting rooms, and contributing to a welcoming customer experience. It is a seasonal position at Macy’s Chandler Fashion Center. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to work toward daily sales goals.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to build customer relationships.
  • Understand customer needs and provide personalized product and service recommendations.
  • Use product knowledge, awareness of new arrivals, trends, promotions, and selling behaviors to meet sales goals.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Collaborate with and support teammates with honesty, care, and a focus on serving customers and communities.
  • Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
  • Use electronic devices and register technology to process transactions as needed.
  • Maintain regular, dependable attendance and punctuality, with availability for days, evenings, weekends, and holidays.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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