Seasonal Retail Sales Associate - Womens Shoes, Oakridge

Macy's•San Jose, CA

19h•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and thoughtful selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. You prepare for the day by reviewing sales goals, learning about new arrivals and best sellers, and staying informed about trends and promotions. During the day, you welcome customers, build personal connections, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits and provide a thoughtful closing to each customer interaction. Colleagues support one another through honesty, care, and collaboration, and continually work to improve individual and store results. This is a seasonal retail role. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The posting describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week, but does not specify the schedule classification for this role.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoyment of meeting people, learning about them, and sharing information.
Ability to work independently and contribute to team dynamics.
Resourcefulness and adaptability to changing priorities.
Ability to handle electronic devices.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations that build customer relationships.
Understand customer needs and offer personalized product and service recommendations.
Use product knowledge, customer engagement, and smart selling behaviors to work toward sales goals.
Learn about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits and ensure customers have what they need before concluding interactions.
Collaborate with and support teammates to serve customers and achieve individual and store results.
Maintain regular, dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice