Retail Sales Associate - Womens Shoes, Millenia - Full Time

Macy's • Orlando, FL

3d

About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. The role centers on customer service and relationship-building rather than cashiering alone.

You help maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. You stay informed about sales goals, new arrivals, popular items, trends, and promotions, and support merchandise moves, signage, and pricing updates. You also share loyalty-program benefits and help acquire new customers by opening credit accounts.

The position requires flexible availability and dependable attendance. Full-time colleagues are typically scheduled for 30 or more hours per week, and schedules include weekend shifts. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to work independently, contribute to a team, and adapt to changing priorities.
• Ability to use electronic devices and technology required for the job.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and a cash register.

Responsibilities

• Welcome customers and create friendly, personal conversations that build customer relationships and loyalty.
• Understand customer needs and provide personalized product and service recommendations.
• Drive sales performance, meet daily sales goals, and use effective selling behaviors.
• Acquire new customers by opening credit accounts and sharing loyalty-program benefits.
• Learn about new arrivals, top-selling items, trends, promotions, and sales goals to engage and sell with confidence.
• Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
• Update signs and pricing and support merchandise moves as needed.
• Help customers complete their shopping experience and end interactions with a sincere thank-you.
• Collaborate with colleagues and support one another in serving customers and the community.
• Use handheld equipment, computers, and the cash register to perform job functions and process transactions.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed