Retail Sales Associate - Womens Shoes, Aventura - Full Time
About The Position
As a Retail Selling Colleague in the Womens Shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through customer engagement, product knowledge, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also includes helping maintain a clean, organized, and inviting sales floor and fitting rooms. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, explain loyalty benefits, and thank customers. The role calls for collaboration, honesty, care, continuous improvement, and a focus on customer and store results. This is a full-time position at Macy’s Aventura. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Deliver customer-focused selling and hospitality by understanding customer needs and offering personalized recommendations.
- Build customer relationships, meet sales goals, and encourage loyalty through customer engagement and effective selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and inviting.
- Update signs and pricing and support merchandise moves as needed.
- Thank customers and ensure they have what they need at the end of each interaction.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
