Retail Associate Jobs

About The Position

Requirements

• At least 1 year of experience in a similar retail role; wireless retail experience, preferably with Verizon Wireless or another wireless business, is preferred.
• Proof of achievement in prior sales and customer service roles.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Ability to travel to various locations in the assigned district as business needs dictate.
• Strong communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Strong attention to detail and accuracy.
• Ability to work evenings, weekends, and holidays with a flexible schedule.
• Must be at least 18 years old and able to provide proof of U.S. work eligibility.

Nice To Haves

• High school diploma or equivalent is preferred.
• Experience with Verizon Wireless or another wireless business.

Responsibilities

• Create an ideal customer experience for each customer.
• Assist new and existing customers throughout the sales process.
• Educate customers about Verizon products and services.
• Generate sufficient sales to meet and exceed company and location production standards.
• Handle customer situations as trained to satisfy customers’ needs.
• Assist the Store Manager and Assistant Manager with tasks assigned individually or to the team.
• Complete all training required by Your Wireless and Verizon Wireless.
• Set an example of personal and professional conduct for employees and others.
• Develop professional skills to take on additional responsibilities and pursue career advancement opportunities.
• Perform outbound activities to bring customers into store locations.

Benefits

• Strong base pay and an uncapped commission schedule.
• Flexible work schedule.
• 401(k) savings program.
• Healthcare program.
• Personal time off: 5 paid days in year 1, 10 paid days in year 2, and 15 paid days per year from year 4 onward.
• Employee discounts on Verizon Wireless service.
• Employee discounts on devices and accessories.
• Fun working atmosphere.
• Opportunities for company growth.
• Prizes and trips through sales contests throughout the year.