Wireless Retail Sales Associate

Your Wireless Inc.•Lakeway, TX
•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a full-time Wireless Retail Sales Associate in Lakeway, Texas. The associate provides an excellent customer experience by working directly with customers, explaining Verizon products and services, and guiding customers through choosing and purchasing them. Compensation is advertised as up to $30.00 per hour or more, including base hourly pay, commissions, and incentives, with an uncapped commission structure. The role is suited to an outgoing, sales-minded, ambitious person who enjoys retail, wireless technology, and customer service. Associates are expected to meet and exceed sales standards, build repeat business through excellent service, and take part in outbound activities to bring customers into the store. The position also supports store management, completes required training, and offers opportunities to develop skills and take on additional responsibilities that can lead to career advancement. The associate must be able to travel to locations within the assigned district as business needs dictate and work a flexible schedule that may include evenings, weekends, and holidays.

Requirements

  • At least 1 year of experience in a similar retail role; experience with Verizon Wireless or another wireless business is preferred.
  • Proof of achievement in prior sales and customer service roles.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to locations within the assigned district as business needs dictate.
  • Strong communication and interpersonal skills.
  • Self-motivated and goal-oriented.
  • Strong attention to detail and accuracy.
  • Ability to work evenings, weekends, and holidays with a flexible schedule.
  • At least 18 years of age and able to provide proof of work eligibility in the United States.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Experience with Verizon Wireless or another wireless business.

Responsibilities

  • Create an ideal customer experience for each customer.
  • Assist new and existing customers throughout the sales process.
  • Educate customers about Verizon products and services.
  • Generate sufficient sales to meet or exceed company and location production standards.
  • Handle customer situations as trained to satisfy customers’ needs.
  • Assist the Store Manager and Assistant Manager with tasks assigned to the associate or team.
  • Complete required training as directed by Your Wireless and Verizon Wireless.
  • Set an example of personal and professional conduct for employees and others.
  • Develop professional skills to take on additional responsibilities and pursue career advancement opportunities.

Benefits

  • Uncapped commission structure and sales incentives.
  • Flexible work schedule.
  • 401k savings program.
  • Healthcare program.
  • Paid time off: 5 days in year 1, 10 days in year 2, and 15 days in year 4 and beyond.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Fun working atmosphere.
  • Opportunities for company growth and career advancement.
  • Prizes and trips through sales contests.
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