Wireless Retail Sales Associate

Your Wireless Inc.•Lafayette, LA

5d•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring an outgoing, sales-minded, and ambitious Retail Sales Associate. The role focuses on providing an excellent customer experience by working directly with customers, educating them about Verizon products and services, and guiding them through selection and purchase. Associates are expected to drive sales, meet and exceed production standards, handle customer situations to satisfy customer needs, and contribute to store operations. The position offers a base hourly rate with uncapped commission and incentives, as well as opportunities to develop professionally and advance within the company. Associates may need to travel to locations within their assigned district based on business needs.

Requirements

At least 1 year of experience in a similar role in a retail environment.
Proof of achievement in prior sales and customer service roles.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to various locations in the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Ability to work evenings, weekends, and holidays with a flexible schedule.
Must be at least 18 years old and able to provide proof of U.S. work eligibility.

Nice To Haves

Experience with Verizon Wireless or another wireless business.
High school diploma or equivalent is preferred.

Responsibilities

Create an ideal customer experience for each customer.
Assist new and existing customers throughout the sales process.
Educate customers about Verizon products and services.
Produce sufficient sales to meet and exceed company and location production standards.
Handle customer situations as trained to satisfy customers’ needs.
Assist the Store Manager and Assistant Manager with individually or team-assigned tasks.
Complete required training as directed by Your Wireless and Verizon Wireless.
Set an example of personal and professional conduct for employees and others.
Develop professional skills to take on additional responsibilities and pursue career advancement.
Conduct outbound activities to drive customers into locations.

Benefits

Strong base pay and an uncapped commission schedule.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Paid time off: 5 days in year 1, 10 days in year 2, and 15 days per year in year 4 and beyond.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Fun working atmosphere.
Opportunities for company growth.
Prizes and trips through sales contests throughout the year.